Taylor Dollarhide

Clarity
Before
Pixels.

Design Leadership / Product / Systems

I help organizations move through complexity: finding the real constraint, challenging assumptions, and designing products, systems, and teams that turn impossible problems into progress.

See My Work ↓

[01]

The Interface
Is Rarely The
Whole Problem.

I look beyond the screen to understand the full system: the customers, products, technology, operations, and economics—so we can solve the real problem, not just the symptoms.

More About How I Think →
CUSTOMER TECHNOLOGY ECONOMICS OPERATIONS PRODUCT THE SOLUTION

[02] Real Complexity. Measurable Progress.

90Days
→
9Days
Implementation Time
160Hours
→
2Hours
Deployment effort
20+Products
→
1Platform
Fragmented Products
MillionsOf Data Points
→
InsightsDecisions
Complex Data

[03] B2B // Systems Work

TrueCommerce TrueCommerce
01 Platform // Enterprise
TrueCommerce

Unifying 20+ Products Into a Platform

Redefined a fragmented portfolio and created a unified platform to simplify, scale, and modernize the business.

Available Upon Request
Orderful EDI platform Orderful EDI platform
02 Onboarding // Automation
Orderful

Turning Expert Workflows
into Self-Service

Reduced integration time from 90 days to 9 by designing a self-service EDI platform for modern teams.

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CirrusMD telemedicine CirrusMD telemedicine
03 Operations // Design Systems
CirrusMD

Redesigning the Implementation Model

Reduced deployment effort from 160 hours to 2 hours by rethinking the operating model and experience.

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DAT Freight Intelligence DAT Freight Intelligence
04 Onboarding // Automation
DAT Freight & Analytics

Turning Expert Workflows
into Self-Service

Reduced integration time from 90 days to 9 by designing a self-service BI platform for modern teams.

View Case Study ↗

[04] My Approach

From Complexity
To A Clear Path
Forward.

01
Find the
Constraint.
The problem you're handed isn't always the problem worth solving.
02
Understand
the system.
Look across customer, product, technology, operations, and economics.
03
Challenge the
assumption.
Interrogate what's been accepted and make the unknowns visible.
04
Build the
foundation.
Create systems, not just screens, so design compounds over time.
05
Compress the
complexity.
Make it faster, simpler, more understandable, and easier to scale.

[05] B2C // Consumer Work

Sensical kids streaming Sensical kids streaming
01 Design System // Team Enablement

Safe Streaming for Kids. Smart Controls for Parents. 5 Platforms.

Led 4 designers across web, iOS, Apple TV, Roku, and Fire TV for Common Sense Media. Introduced quiet content suppression, a behavioral design insight no streaming platform was building.

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Sling TV streaming Sling TV streaming
02 Design System // Team Enablement

A Smarter Way to
Watch TV

Designed core experiences for a live TV streaming service used by millions.

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STARZ streaming STARZ streaming
03 Product Vision // Experience Design

Premium Content, Bigger Audiences

Interaction design and product experiences for a global entertainment brand.

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[06] Design Leadership

Constraints Are Real.
So Is The Responsibility
To Move Forward.

I've worked in startups, established companies, post-acquisition portfolios, and organizations facing technical and business constraints that aren't going away.

You don't always get the ideal team, a clean roadmap, or perfect research. But you can always find a way forward.

More About My Leadership →

[07] About

25 Years / Still Curious

From teaching college design at 23 to building products across 10+ industries. I've spent 25 years helping organizations turn complex problems into meaningful products and businesses.

About Me →
Foundation
Teaching & Early Career
College & High School design, creative direction, marketing
B2C
Consumer Products
Sensical, Sling TV, STARZ
B2B
Enterprise & B2B Products
DAT iQ, CirrusMD, Orderful, TrueCommerce
Leadership
Design Leadership
Teams, Systems, Strategy, Product-Led Transformation

[08] Let's Build What's Next

Build Something
Worth Building.

If you're shaping a product, growing a design team, or untangling what comes next, I'd like to hear about it.

Start a Conversation ↗
Taylor Dollarhide
Design Leader / Product Thinker